Customer Service Representative - Dispatcher

You'll answer incoming calls, schedule appointments, dispatch technicians, respond to texts, emails, and online inquiries, follow up with potential customers who haven't booked yet, and help ensure every customer receives exceptional service. As our full-time Customer Service Representative - Dispatcher, you'll earn $20-$24 per hour depending on experience, along with a valuable benefits package that rewards your hard work and supports your future.

Do you genuinely enjoy helping people? Are you the kind of person who brings positive energy to every conversation and takes pride in following through on commitments? At Jumping Jack Plumbing, we're looking for someone who can be the friendly, dependable voice our customers trust when they need help. If you're organized, motivated, and thrive in a fast-paced environment where every day brings something new, we'd love to meet you.As our full-time Customer Service Representative - Dispatcher, you'll earn $20-$24 per hour depending on experience, along with a valuable benefits package that rewards your hard work and supports your future.Why You'll Love This Customer Service Representative - Dispatcher Role:Health insurance401(k)Growth opportunitiesBonus structureCompany partiesCompany phone and vehicleUniformsINSIDE THIS CUSTOMER SERVICE REPRESENTATIVE - DISPATCHER ROLEYou'll work Monday through Friday from 8:00 AM to 5:00 PM, serving as a key connection between our customers and plumbing team. You'll answer incoming calls, schedule appointments, dispatch technicians, respond to texts, emails, and online inquiries, follow up with potential customers who haven't booked yet, and help ensure every customer receives exceptional service. Your organization, attention to detail, and commitment to follow-through will help keep our operation running smoothly.What You'll Need To SucceedPositive, energetic, and professional attitudeStrong phone and communication skillsAbility to stay calm and solution-focused when handling upset customersDependable and able to work independentlyHighly organized with strong multitasking abilitiesAbility to keep detailed notes and maintain accurate records in Housecall ProStrong follow-through and accountabilityCommitted to making sure calls, texts, emails, and leads don't go unansweredHousecall Pro experience is preferredHome service industry experience is preferredBilingual are preferred but not requiredYOUR FUTURE STARTS WITH ONE CLICKIf you're ready to join a company that values reliability, positivity, and outstanding customer service, our mobile-friendly application for the Customer Service Representative - Dispatcher position is quick and easy to complete. We'd love to hear from you today!More About Us:At Jumping Jack Plumbing, we're not just fixing pipes-we're building a team that takes pride in making a real difference. Founded in 2022 as a family-owned business, we've grown by staying true to our values: trust, integrity, and community. We offer licensed and insured plumbing services across hybrid service areas, blending local expertise with innovative solutions. Our crew is made up of skilled professionals who care deeply about quality, customer satisfaction, and doing the job right. If you're looking for a workplace where your skills are valued, your growth is supported, and your work truly matters, Jumping Jack Plumbing is the place to be. Join our team, committed to keeping homes and businesses running smoothly and supporting each other every step of the way.

Job Posted by ApplicantPro