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Customer Service Representative

Joulé

  • Denver, CO
  • 1 day ago
  • Remote
  • $20–$22.73 Per Hour

Highlights

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.
Joulé

Numbers & Facts

LocationDenver, CO (
Remote
)
IndustryBiotechnology/Pharmaceuticals
Salary$20–$22.73 Per Hour
Company Size500 to 999 employees
Websitehttps://www.jouleinc.com/

Description

Job Title: Customer Service Representative
Location: Denver, CO
Type: Contract
Compensation: $20-$22.73/hr
Work Model: Remote – offsite
Hours: 8am to 4:30pm MST

Responsibilities

  • Provides customer services relating to sales, sales promotions, installations and communications.
  • Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.
  • Develops organization-wide initiatives to proactively inform and educate customers.
  • Develops improvement plans in response to customer surveys.

Requirements

  • High School Diploma
  • 2+ years of customer service experience within a call-center environment

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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About Company

With extensive scientific, clinical, and healthcare industry experience, Joulé recruiters excel at placing talent across core specialty areas:

  • Scientific staffing for hard-to-find skills

Working across every scientific discipline, Joulé places biologists, chemists, scientists, technicians and other specialists.

  • Clinical lifecycle recruiting

From research to regulations, safety to statistics, Joulé helps clients manage every stage of the clinical development lifecycle.

  • Equipment calibration, maintenance and validation

Laboratory and facility support comes with a total quality commitment backed by ISO 9001:2008 certification.

  • National healthcare recruitment

Trust Joulé’s extensive experience in physician, advanced practice provider and executive direct placement search.