Customer Service Representative

About the Agency: Established Leadership and 27 years of experience in the Insurance industry, we understand what it takes to building lasting client relationships, deliver exceptional service, and create long-term success. You’ll provide excellent service to our clients, assist with their insurance needs, and help grow the business through cross-sales opportunities.

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement

Jose Chavez-Lindley Agency | American Family Insurance
Denver, CO

About the Agency:

Established Leadership and 27 years of experience in the Insurance industry, we understand what it takes to building lasting client relationships, deliver exceptional service, and create long-term success.
Agency is licensed in CO, AZ, UT, KS, FL AND TX.


About the Role:
Join the Jose Chavez-Lindley Agency as a Customer Service Representative! You’ll provide excellent service to our clients, assist with their insurance needs, and help grow the business through cross-sales opportunities. This is a great role for someone who enjoys helping people and wants to build a career in insurance.


What You’ll Do:

• Serve as the primary point of contact for customer inquiries and policy servicing
• Process policy changes, payments, and documentation accurately
• Identify opportunities to cross-sell additional insurance products
• Collaborate with licensed agents to support sales goals
• Earn commissions on any cross-sales you help generate

What We’re Looking For:

• Bilingual in Spanish and English preferred
• Property & Casualty and/or Life Insurance license preferred, but willing to support candidates interested in getting licensed
• Experience in customer service or insurance preferred
• Strong communication skills and attention to detail
• Friendly, professional, and customer-focused approach

Benefits:

• Competitive hourly pay: $18 to $25/hour based on experience
• Commissions on cross-sales of insurance products
• Paid Time Off (PTO), holidays, and sick leave
• Family leave
• 401(k) plan with employer match
• Flexible schedules.
• Training and development.

Why Join Us?
Work with a trusted American Family Insurance agency that values your growth and success. Enjoy a supportive environment with great benefits and earning potential.
Ready to Make a Difference?
Apply now and become a valued member of the Jose Chavez-Lindley Agency team!

This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.