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Customer Service Representative

LanceSoft Inc

  • De Soto, KS
  • 8 days ago
  • $25–$30 Per Hour

Highlights

Job Description Perform procurement activities to ensure the customer’s current and anticipated demand for products and materials (stock and/or non-stock, or spot buy) are met and in alignment with Client purchasing strategies. Monitor the quality and timeliness of products and materials supplied; may coordinate the return of damaged goods and/or replacement items.

Numbers & Facts

LocationDe Soto, KS
IndustryStaffing/Employment Agencies
Salary$25–$30 Per Hour
Company Size2,000 to 2,499 employees
Year Founded2000
Websitehttp://www.lancesoft.com/

Description

Customer Service Representative
Location: De Soto, KS 66018
Duration:6+ Months (Temp to hire)
Pay rate range: $25 –$ 30 /hr on W2 (All inclusive)
Mon-Fri 8a-430p
 
Job Description
  • Perform procurement activities to ensure the customer’s current and anticipated demand for products and materials (stock and/or non-stock, or spot buy) are met and in alignment with Client purchasing strategies.
  • Review and approve assigned inventory forecasts produced by Client inventory management or other Enterprise Resource Planning application.
  • Review and approve daily replenishment recommendations produced by Client inventory management or other Enterprise Resource Planning application.
  • Assess existing orders to determine action for expediting or de-expediting for optimal delivery.
  • Place purchase requisitions and vendor purchase orders.
  • Research, assess, and make recommendations for vendors and/or specific items of request to ensure they comply with specifications and meet the customer's quality, pricing, and delivery standards.
  • Monitor the quality and timeliness of products and materials supplied; may coordinate the return of damaged goods and/or replacement items.
  • Negotiate and coordinate vendor returns for aging, expired, or excess inventory; coordinate other liquidation activities as required.
  • Follow-up on the status of purchase orders with vendors to ensure timely delivery; and communicate status of orders with customers.
  • Communicate with vendors to resolve problems with timeliness and product quality.
  • Maintain and cultivate relationships with one or more suppliers, vendors, and assigned customers.
  • Research and resolve account payables nonconformance with suppliers.
  • Identify opportunities for and document customer cost savings.
  • Produce customer KPI measurement data.
  • Follow all client and customer Standard Operating Procedures.
  • Adhere to LEAN operating practices; ensure worksite is professional, clean and neat at all times.
  • Perform other duties as assigned.
 
Job Qualifications:
  • High school diploma or equivalent. Bachelor’s degree in a related field (e.g., Business, Finance, etc.) preferred. 1+ years of experience in the field of Procurement preferred. CPM certification preferred. Other relevant experience includes:
  • Excellent customer service.
  • Computer skills and aptitude to learn the various Enterprise Resource Planning (ERP) and Inventory Management applications.
  • Mathematical aptitude for basic calculations.
  • Self-starter with the ability to work independently.
  • Strong attention to detail and accuracy.
  • Demonstrated strong attention to detail, organizational and execution skills.
  • Proficiency with MS-Office products.
  • Strong verbal and written communication skills.
 

About Company

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

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