Customer Service Representative

Job Description:

Now hiring for a Customer Service Representative

Location: Dallas, TX

Pay Rate: Pay Rate: $20.00 per hour

Schedule: 7:30 AM to 4:30 PM

At Staffmark, you're not just filling a Customer Service Representative position - you're becoming a valued part of a team that wants you to succeed.

Looking for Customer Service Representative jobs in Dallas where your skills can make a real impact? This opportunity offers the chance to contribute to a growing team, develop your experience, and build a rewarding career in a professional work environment.

If your skills and experience are a good match for this role please apply today. This opportunity is being offered by Staffmark to qualified candidates.

Requirements:

• High school diploma or equivalent
• At least five years of customer service, inside sales, order entry, inventory control, or related experience
• Six months of supervisory experience preferred
• Alterations or dry-cleaning industry experience preferred
• Proficiency with computers and order-management systems
• Strong verbal and written communication skills
• Excellent attention to detail and organization
• Ability to meet deadlines in a fast-paced environment
• Flexibility to work overtime as needed

Job Duties:

• Process orders received by phone, walk-in customers, sales representatives, and electronic systems
• Enter and verify orders and supporting documentation
• Coordinate credit approval before releasing orders
• Oversee order picking, packing, and delivery preparation
• Create delivery manifests and route sheets
• Schedule local delivery routes based on order volume
• Process counter sales, returns, credits, and cash-sale tickets
• Monitor backorder and problem-order queues
• Verify COD orders before warehouse release
• Maintain inventory records and communicate restocking needs
• Track vendor orders with the purchasing department
• Support sales representatives with order deadlines
• Resolve customer and vendor inquiries professionally
• Collaborate with internal teams to maintain efficient operations

Benefits:

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Opportunities for Growth through a variety of assignments with leading employers.

Not Just Talk. Real Jobs. Real Respect

"It's a great company with great jobs. They know what they are doing and will give you a chance. Staffmark is great!" - Stephen, Staffmark Associate

What You Will Do

As a Customer Service Representative you will perform responsibilities that support the daily operations of your assigned employer while following established procedures, quality standards, and workplace safety requirements. Duties may include operating equipment, working with customers, handling materials, preparing documentation, supporting administrative activities, using technology, collaborating with team members, or completing other responsibilities appropriate to the position. Successful Customer Service Representative professionals demonstrate adaptability, professionalism, attention to detail, and a commitment to producing quality work while contributing to organizational success.

A Customer Service Representative performs important work that supports the daily success of an organization. This role combines communication, dependability, problem-solving, and attention to detail while contributing to safe and productive operations.

The Customer Service Representative follows established procedures, completes assigned work accurately, and works collaboratively with coworkers while maintaining quality and professionalism.

This profession is well suited for individuals who enjoy learning new skills and making meaningful contributions every day.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.