Customer Service Representative (CSR)

  • Full-time

Highlights

Marion County Savings Bank, a division of Community Partners Savings Bank, is looking for a Customer Service team member to join our Salem, IL location! This service-oriented role also handles ATMs, and assists customers with stop payment orders, debit cards, and online banking issues.

Numbers & Facts

LocationSalem, IL
Job TypeFull-time

Description

Marion County Savings Bank, a division of Community Partners Savings Bank, is looking for a Customer Service team member to join our Salem, IL location!About Us:Community Partners Savings Bank is headquartered in Salem, IL with branch locations in Salem, Flora, Granite City, and Pekin, Illinois. Community Partners is a $300 million asset mutual community bank with a focus on serving the communities, customers, and employees in all of our markets. If you are looking for a positive, family-oriented environment where work-life balance is important, apply to join our family!Job Details:Customer Service Representatives are responsible for providing exceptional customer service with accuracy in all transactions. These transactions can include deposits, withdrawals, loan payments, money orders, cashier's checks, and cash advances. This service-oriented role also handles ATMs, and assists customers with stop payment orders, debit cards, and online banking issues. Maintaining and balancing a cash drawer with accuracy is critical to this position.Qualifications:High school diploma or equivalentCash handling experience requiredCustomer service experience preferredAbility to maintain a high level of accuracy and professionalismMaintain confidentialityExcellent communication, multi-tasking, and problem-solving skillsAbility to handle people with tact, poise, and courtesyDemonstrate integrity, being a team player, and respectful to customers and co-workersMust be able to lift 50 lbsWork Schedule:This is a full-time hourly position requiring 40 hours a week between Monday and Saturday. Hours can range from 7:15 am to 5:00 pm with Saturday rotations. Minimal overtime may be required depending on the workload.Benefits:Group Health InsuranceGroup Dental InsuranceLife, AD&D, and LTD InsuranceVision, Accident, and Critical Illness Insurance offeredVarious Insurance Coverage offered through AFLACFlex Spending Account offered401(k) Plan - Employer ContributionPaid Time Off - Vacation, Personal, Sick, and HolidaysEmployee Educational Assistance ProgramMarion County Savings Bank, a division of Community Partners Savings Bank, is an Equal Opportunity Employer including disability and veterans.

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