Customer Service Representative

Pro Food Systems

  • Columbia, MO
  • 14 days ago
  • $15.50–$17 Per Hour

Highlights

As a Customer Service Representative, you'll assist customers, support front-end operations, and help create a positive shopping experience in a fast-paced grocery store environment. Join a 100% employee-owned company where your work helps build your future.

Numbers & Facts

LocationColumbia, MO
Salary$15.50–$17 Per Hour

Description

Now Hiring: Customer Service Representative - Immediate Openings

Location: Moser's Grocery Store - Rangeline, Columbia, MO

FLSA Status: Non-exempt

Get Paid. Get Perks. Get Ownership.

Join a 100% employee-owned company where your work helps build your future. Looking for a customer service, retail, or front-end opportunity in Columbia, MO? As a Customer Service Representative, you'll assist customers, support front-end operations, and help create a positive shopping experience in a fast-paced grocery store environment.

What You Get

  • Weekly Pay + steady hours
  • Employee-Owned (ESOP) - earn company stock at no cost to you
  • Flexible scheduling
  • On-the-job training and development opportunities
  • Growth opportunities in retail and customer service
  • A team that values your work and reliability
What You'll Do
  • Assist customers with questions, concerns, and product inquiries
  • Process returns, exchanges, and front-end transactions
  • Answer phones and provide customer support
  • Maintain a clean and organized front-end area
  • Support front-end team members and daily store operations
  • Promote store programs, promotions, and loyalty initiatives
  • Handle customer feedback professionally and efficiently
  • Manage lottery machine operations and related procedures
  • Follow company policies and customer service standards
What We're Looking For
  • Strong communication and interpersonal skills
  • Friendly, positive attitude and willingness to assist customers
  • Basic math and reading skills
  • Ability to handle customer inquiries professionally
  • Attention to detail and ability to follow store policies
  • Ability to multi-task in a fast-paced environment
  • Willingness to collaborate with fellow employee-owners and management
  • Flexible availability (days, evenings, weekends, holidays)
Work Environment
  • Fast-paced grocery store front-end environment
  • Exposure to varying temperatures near entrances and exits
  • Standing for extended periods; lifting up to 25-50 lbs

This is not an official description but represents major responsibilities a new hire can expect to perform.

Start Earning Right Away - We're hiring immediately

Apply now and start building your future with us.

Salary Description

$15.50 - $17.00 / Hr

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