Job Summary:
Are you a strong communicator who can balance confidence with compassion? Do you have sharp attention to detail and the ability to negotiate win-win solutions? If so, we want to meet you!
We're hiring motivated Customer Service & Collections Representatives to support a major credit card portfolio. In this role, you'll help customers navigate account questions while working collaboratively to resolve past-due balances - all while delivering an exceptional customer experience.
Start Date: July 6, 2026
Work Setting: Onsite at our Charlotte Call Center
Pay Rate: $21.00 per hour
What You'll Do:
What Makes You a Great Fit?
1+ year of customer service, collections, or call center experience
Strong attention to detail - you don't miss the small stuff
Confident negotiation skills with a solutions-focused mindset
Genuine empathy and professionalism in sensitive conversations
Ability to stay calm, positive, and goal-driven
Why Join Us?
If you're ready to make a difference while building a rewarding career in financial services, apply today!
Education Requirements:
High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.
Physical Requirements:
Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time.
Consistent attendance is an essential function of the job.