Customer Service Representative

Job Description:

Now hiring for a Customer Service Representative

Location: Carson, CA

Pay Rate: $22.00 - $23.00 per hour

8 AM - 4:30 PM

If You Can Juggle Calls, Chat, and Coffee-We're Impressed. Apply now!

Responsibilities:

• Do inbound and outbound calls and assist customers with questions, orders, and issues
• Handle emails and live chats with a helpful, can-do attitude
• Troubleshoot problems and find fast, friendly solutions
• Document all customer interactions clearly and accurately in the system
• Stay up to date on product knowledge, services, and system updates
• Escalate complex issues to supervisors when needed
• Follow up on customer concerns to ensure satisfaction
• Meet daily performance goals for call volume, resolution time, and quality
• Collaborate with teammates to keep things running smoothly
• Represent the company with professionalism and positivity-every time

Requirements:

• High school diploma or GED required
• Previous customer service or call center experience is a plus
• Clear communication skills-both spoken and written
• Patience, empathy, and a calm presence under pressure
• Tech-savvy: able to navigate computer systems and multitask
• Reliable, punctual, and ready to show up for your team
• Great listening skills and a solution-first mindset
• Able to work in a fast-paced, team-driven environment
• A positive attitude and a desire to help people-every single day

"Enjoyed working here. Professional and great people to work with. Pay is decent and employment opportunities are a great fit. Most enjoyable is the flexibility." - Staffmark, Customer Service Representative.

If you've got the voice, the patience, and the people skills, we've got the customer service jobs. Local companies count on us to find rockstars who can solve problems and bring the good vibes.

Perks You'll Love:

• Competitive weekly pay - because great service deserves it
• Good benefits - medical, dental, vision
• 401(k) option - plan for the future
• Referral bonuses - get rewarded for bringing friends

You'll Be Great If You:

• Love talking to people and solving problems
• Have a positive, "let me help you" attitude
• Can juggle calls, emails, and chats like a pro
• Stay patient and professional, no matter the situation
• Know your way around a computer and pick up systems fast

Bring your skills, bring your smile-just don't forget to apply today!

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.