Overview
O’Connor Insurance Agency is seeking a dedicated and enthusiastic CSR Agent Representative to join our dynamic Bridgeville team. We pride ourselves on delivering trusted, personalized insurance solutions to our clients throughout Western Pennsylvania. This licensed, client-focused professional will balance customer service responsibilities with personal lines sales and retention, helping drive both client satisfaction and agency growth. Hours: 9am - 4:30pm : $2000 Sign On BONUS
Key Responsibilities
- Greet and assist visiting clients; answer phones and resolve inquiries professionally.
- Provide billing support, process payments, and assist with claims reporting.
- Maintain accurate client records, correspondence, and systems.
- Communicate effectively with agents and support staff regarding client needs.
- Write tenant and other personal lines policies; make renewal and cancellation calls.
- Re-engage past clients and prospects through agency systems.
- Maintain organized, professional office operations and participate in team projects.
Qualifications
- Licensed Property & Casualty insurance agent in PA (or ability to obtain within 1 year). Existing license strongly preferred.
- 5+ years of business administration experience; 2+ years of client service.
- Strong communication, problem-solving, and organizational skills.
- Ability to multi-task in a fast-paced office while maintaining professionalism.
- Positive, client-first attitude with strong teamwork and confidentiality standards.
Compensation & Benefits
- Competitive base salary with performance incentives
- Licensing support and professional development
- Collaborative, community-focused work environment
- Opportunity to contribute to both client satisfaction and agency growth