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Client Services Jobs

Customer Service Representative - Bilingual Preferred

TempExperts

St. Petersburg, FL

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JOB DETAILS
SKILLS
Administrative Skills, Customer Escalations, Customer Experience, Customer Support/Service, Data Entry, Detail Oriented, Documentation, English Language, Multilingual, Organizational Skills, Problem Solving Skills, Spanish Language, Telephone Skills, Track Customer Issues
LOCATION
St. Petersburg, FL
POSTED
19 days ago
Customer Service Representative - Bilingual Preferred
St. Petersburg, FL
Temp to Hire

TempExperts is seeking a Customer Service Representative for placement with a well-established community-focused organization in St. Petersburg, FL. Bilingual in English/Spanish is preferred, but not required.

This is an excellent opportunity for a polished, service-oriented professional who enjoys helping people, solving problems, and keeping operations running smoothly. In this role, you will provide front-line support to residents, applicants, and community members while assisting the office team with key administrative functions. The ideal candidate is personable, organized, detail-oriented, and confident handling a high volume of inquiries with professionalism and care.

Why This Opportunity Stands Out:
  • Join a respected organization where your customer service skills make a direct impact every day.
  • Work in a meaningful, fast-paced environment that values professionalism, accuracy, and compassionate service.
  • Build on your administrative and communication strengths while supporting a team that serves the local community.
  • Enjoy a role that offers variety, responsibility, and the chance to be a dependable resource for customers and colleagues alike.
Responsibilities:
  • Serve as the first point of contact for residents, applicants, and visitors by delivering professional, courteous, and responsive customer service.
  • Answer and direct incoming phone calls, emails, and in-person inquiries with accuracy and professionalism.
  • Assist customers with questions related to applications, eligibility requirements, program participation, documentation requirements, and general program information.
  • Maintain accurate customer files and case records while supporting customers throughout the application and program participation process.
  • Resolve routine customer concerns and escalate complex issues to the appropriate department or supervisor when needed.
  • Maintain accurate customer files, correspondence, and service records in accordance with office procedures.
  • Support the team with data entry, scheduling, and general clerical duties as needed.
  • Contribute to a positive customer experience by remaining organized, dependable, and solution-oriented throughout the day.
TempExperts is an Equal Opportunity Employer.

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