Customer Service Representative

confidential

Baltimore, MD

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JOB DETAILS

SALARY

$20.50–$21.50 Per Hour

JOB TYPE

Temporary, Contractor

SKILLS

Billing, Brokerage, Cargo/Freight, Customer Relations, Customer Support/Service, Detail Oriented, ERP (Enterprise Resource Planning), Electronic Data Interchange (EDI), Email Technology, Logistics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Purchase Orders, Short Messaging Service (SMS), Technical Recruiting

LOCATION

Baltimore, MD

POSTED

10 days ago

-Serve as a point of contact for customer inquiries, order updates, and product information
-Facilitate customer and visitor check-in ensuring a smooth and professional arrival experience
-Accurately process purchase orders and invoices
-Coordinate inbound and outbound shipments
-Track freight, manage shipping delays, and respond to broker and customer inquiries

-Proficiency in Microsoft Office (Excel, Word, Outlook, Teams); experience with ERP and EDI systems preferred
-Strong attention to detail with the ability to manage multiple priorities
-Prior customer service, logistics, or operations experience preferred, especially in a fast-paced environment

-By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at www.synerfac.com/privacy/

Customer Service Representative

confidential

Baltimore, MD

About the Company

Company Confidential

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