| Location | Arlington Heights, Illinois |
* Customer Service
* Service Apartment Management
* General Administration
* Assist setting up utilities for our clients.
* Support clients who have issues with their housing.
* Follow up with clients who will have renewal contract in 90 days
* Update CRM and Excel spread sheet to manage client status.
* Coordinate seminars.
* Support clients to move into the property
* Communicate with new clients and give advice via phone or web conference.
* Negotiate with property owners on behalf of clients.
* Maintain good relationship with corporate clients.
* Manage the Service Apartment daily duties.
* Support other team members.
* Perform office administration duties as needed.
* Other customer service care duties.
* Other tasks assigned by the Manager.
Regular Work Schedule: 9 am- 5 pm, Mondays- Fridays (including non-paid 1 hour lunch break)
* Proficient in business level Japanese and English* Microsoft Office (Excel, Word, PowerPoint, Outlook) and other basic computer skill* Communication skill* Customer Service experience