Highlights
Customer Service Representative – The initial training and shadowing will be done at our Alpharetta office and take roughly 2 weeks, then they will be permitted to work a hybrid home/office schedule. - Coordinate and log delivery, installation, removal and relocation of equipment including serial numbers, MAC addresses, etc.
Numbers & Facts
| Location | Alpharetta, GA |
| Industry | Staffing/Employment Agencies |
| Company Size | 50 to 99 employees |
| Year Founded | 2001 |
Description
Customer Service Representative
Customer Service Representative – The initial training and shadowing will be done at our Alpharetta office and take roughly 2 weeks, then they will be permitted to work a hybrid home/office schedule. Target pay for this position is $20/hr. Need to be available to work all 7 days, but will not work all 7. The schedule can fall anywhere within the 7 days. Also, need to be available between 7am-8pm, just need to be available for an 8-hour shift within that timeframe. CSR – must be very detail oriented and technically savvy.
- Log inbound phone calls from installation technicians regarding assignment progress
- Provide clerical assistance to the NRO Supervisor/Manager
- Act as liaison with call center for duration of project
- Coordinate and log delivery, installation, removal and relocation of equipment including serial numbers, MAC addresses, etc.
About Company
We were built with the mission to be the #1 staffing company that you would refer to a friend. In 2001, our founders, Dan Campbell and Jon Neff combined their mutual passions to create a different kind of staffing business, one that puts people first and builds partnerships that help both businesses and individuals reach their goals.
Since then, we’ve experienced thoughtful, accelerated growth that is fueled by the belief that what we do truly matters to the lives of the people in our communities. Specializing in contact centers, logistics, manufacturing operations, and office support services, our performance is best measured by the loyalty of clients, talent, and employees. With a Net Promoter Score of 73% among clients and 67% among talent, we are over 3x the industry average for talent and over 9x the industry average for clients, putting us in the top 1% of staffing companies.