Customer Service RepresentativeAre you looking for a meaningful career in a close-knit community where your work truly makes a difference? Alaska Power & Telephone is seeking a full-time or part-time Customer Service Representative (CSR) in Craig, Haines, Ketchikan, Petersburg or Wrangell, Alaska.We're looking for someone who is dependable, calm under pressure, and genuinely passionate about helping others. The ideal candidate thrives in a fast-paced environment, enjoys learning new skills, and communicates clearly, kindly, and professionally. This role serves as a vital connection between our company and the customers who rely on us every day.This is an in-person position-not remote-and plays a key role in supporting our communities through reliable service and customer care.About the Role:As a CSR, you'll be the friendly face and helpful voice of AP&T. You'll assist customers with power and telecom services, process payments, answer calls, and support billing and administrative tasks. You'll also help promote our services and ensure every customer interaction reflects our commitment to reliability and care.What We're Looking For:We're seeking someone dependable, calm under pressure, and passionate about helping others. You thrive in a fast-paced environment, enjoy learning new things, and communicate clearly and kindly.Minimum Qualifications:High School Diploma or GED1-2 years of office or customer service experienceProficiency with Microsoft Office and 10-keyValid driver's license and insurability by AP&TWillingness to travel occasionally for training or meetingsAbility to professionally represent AP&T and promote our services at community events and outreach activities.Ability to pass a background check and drug screening. May be subject to random testing without notice.Resilience to Alaska's rugged weather and remote conditionsCompensation & Benefits for Full-Time Employment:Starting pay: $24.00/hour (DOE)Generous benefits package, including medical, dental, vision, and 401(k)$5,000 annual medical travel reimbursementUp to $125 annual medevac insurance reimbursementEmployee stock ownership options$200.00 in company logowearOngoing employee appreciation and recognitionWhy AP&T?We're a small, employee-owned utility serving over 40 Alaskan communities and villages. Our team is deeply rooted in the places we serve, and we take pride in keeping the lights on and the lines connected. At AP&T, you're not just an employee-your part of a mission to support rural Alaska's future.AP&T is an Equal Opportunity Employer. We consider all qualified applicants, including Veterans and individuals with disabilities. We are a Drug & Alcohol-Free Workplace.