Customer Service Representative-Airline Store

Porters of Louisiana

Bossier City, LA

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JOB DETAILS

SALARY

$11–$15 Per Hour

SKILLS

Communication Skills, Computer Skills, Customer Satisfaction, Customer Support/Service, Data Quality, Detail Oriented, Dry Cleaning, Housekeeping/Cleaning, Interpersonal Skills, Laundry, Lift/Move 25 Pounds, Mathematics, Multitasking, Organizational Skills, Point of Sale (POS) Systems, Presentation/Verbal Skills, Pricing, Resolve Customer Issues, Retail, Telephone Skills, Training/Teaching

LOCATION

Bossier City, LA

POSTED

30+ days ago

Benefits:

Employee discounts
Free uniforms
Training & development

Location: Airline Store, Bossier City
Reports To: Store Manager
Employment Type: Part-Time

Job Summary:
We are seeking a friendly, detail-oriented, and reliable Customer Service Representative to join our team at Porter’s Cleaners, a professional dry cleaning establishment. This position is responsible for providing excellent customer service, handling garments with care, and ensuring customer satisfaction throughout the garment cleaning process.

Key Responsibilities:
· Greet and assist customers in a courteous and professional manner
· Receive, tag, and log clothing and other items for dry cleaning or laundry service
· Review orders with customers and ensure accurate information is collected
· Answer phone calls and assist with inquiries regarding services, pricing, and order status
· Operate the point-of-sale (POS) system to process payments and issue receipts
· Inspect garments for special care needs, damage, or stains; notate on ticket
· Handle customer complaints or concerns and escalate issues to management as needed
· Maintain a clean and organized front counter area
· Assist with packaging completed orders and notifying customers when orders are ready
· Perform basic opening and closing duties as required

Qualifications:
· Previous experience in customer service or retail is a plus
· Excellent verbal communication and interpersonal skills
· Ability to stand for extended periods and lift up to 25 lbs
· Basic math and computer skills
· Basic knowledge of filing systems
· Strong attention to detail and ability to multitask
· Punctual and dependable work ethic

Work Schedule:
Monday - Saturday/hours of operation
Must be available to work Saturdays or holidays, if needed

Compensation:
$11.00 - $15.00

Customer Service Representative-Airline Store

Porters of Louisiana

Bossier City, LA

About the Company

Porters of Louisiana

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