Customer Service Representative

Two Men And A Truck International LLC

Aiken, SC

JOB DETAILS
SALARY
$13.50–$15.50 Per Hour
SKILLS
Background Investigation, Communication Skills, Customer Relations, Customer Support/Service, Customer/Client Research, Data Entry, Follow Through, High School Diploma, Insurance, Multitasking, Problem Solving Skills, Product Costing, Relocation Services, Sales, Sales Strategy, Team Player, Time Management
LOCATION
Aiken, SC
POSTED
30+ days ago

TWO MEN AND A TRUCK is NOW HIRING FULL-TIME enthusiastic, customer-focused individuals! As a customer service representative, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

 

What We Offer

· Starting pay: $13.50-$15.50/hour (Depending on Experience) · Opportunity for 90-day performance-based pay increase · Opportunity for performance-based incentives for meeting goals · Dental and vision insurance available · 401(k) retirement plan available · Opportunities for career advancement

 

Responsibilities

· Provide outstanding customer service on all calls and online inquiries · Recommend moving services and products based on cost, availability, and customer specifications · Input information into internal move software to provide accurate moving estimates and schedule moves · Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns · Prepare move-related paperwork and documents · All other duties as assigned

 

Requirements

· High school diploma or GED; associate's degree in a related field preferred · At least 1 year of sales and/or customer service experience · Excellent customer service skills: effective listening and communication · Ability to multi-task and enter customer data into move software while on the phone · Confidence to initiate customer contact and comfortable asking for the sale · Willing to submit to pre-employment background check and drug screen · Creative problem-solving skills · Exceptional organization and time management skills · Strong team player who works productively with a wide range of people and personalities · Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values

 

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Aiken, SC. The employer at this location is JSM Endeavors, LLC.

About the Company

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Two Men And A Truck International LLC