Customer Service Representative: Acushnet Canada Inc.

Acushnet Canada Inc., home to the leading brands in golf - Titleist and FootJoy - has an exciting 12-month contract opportunity for a Customer Service Representative. Location Acushnet Canada Inc. Posted 2026-10-20 Deadline 2026-11-06 Job Summary

Acushnet Canada Inc., home to the leading brands in golf - Titleist and FootJoy - has an exciting 12-month contract

opportunity for a Customer Service Representative.

Responsible for front line communication with our customers and consumers regarding all product, program and availability information. Assist customer service management with various departmental projects.

Responsibilities

• Assist customers and sales representatives by entering/editing orders and advising on sales programs.
• Administer sales programs by consistently applying proper terms to each order.
• Answer customer/consumer inquiries about product and availability.
• Analyze incoming inquiries and formulate a plan to resolve each in a timely manner.
• Analyze current processes/procedures and identify/implement ways to improve.
• Assist in training and development of new members of the customer service team.
• Attend meetings with customer service team to discuss departmental initiatives and activities.
• Assist with the monitoring of phone coverage.

Qualifications

• University degree or college diploma in a related field, or equivalent experience.
• Minimum one year of customer service experience.
• Excellent interpersonal and communication skills.
• Must be able to sit for long periods and use a telephone.
• Proficiency with a PC required; Microsoft Office experience an asset.
• Experience using SAP an asset.
• Golf industry knowledge and experience an asset.
• Fluency in French is an asset.

Compensation Starting salary $47,000 to $50,000, depending on experience Course Website http://www.titleist.ca Social Media Page(s) Titleist.ca, Footjoy.ca Employment Duration 12 Month Contract Contact Information

Please submit cover letter and resume in confidence by November 6th, 2026 to: HR_Canada@acushnetgolf.com

Acushnet Canada Inc. welcomes applications from persons with disabilities. Accommodations are available upon request for candidates taking part in the selection process. We thank all applicants for their interest, however only those candidates selected for an interview will be contacted.