Customer Service Representative

Stellar, seamless customer experience on and offline, coupled with attentive communication skills with a focus on patience, accuracy, and the ability to listen compassionately and interpret requests from customers. Able to communicate professionally and compassionately with HR colleagues around the world and translate solutions and answers to customers in a way that enhances the customer experience.

• HR Program Administration tied to Benefits/Leaves Operations for US, Canada, and Puerto Rico:
• Answer benefits and leave questions.
• Partner with vendors to provide requested data.
• Audit benefits and leave payroll data.

• The ability to work well with others influences the team positively and strong stakeholder management skills outside of the team.
• Fast learner with the ability to know who to go for and figure out the next steps with minimal direction.
• Stellar, seamless customer experience on and offline, coupled with attentive communication skills with a focus on patience, accuracy, and the ability to listen compassionately and interpret requests from customers.
• Able to communicate professionally and compassionately with HR colleagues around the world and translate solutions and answers to customers in a way that enhances the customer experience. 
• Able to handle a high number of requests with speed and accuracy.
• Strong organizational skills and be able to multi-task in a fast-paced environment with changing processes.

Benefits:

• • Medical, Vision, and Dental Insurance Plans
• • 401k Retirement Fund

About The Company:
Global Healthcare Innovator

• We're a leading healthcare company dedicated to improving lives worldwide. Our diverse portfolio includes medical devices, diagnostics, nutrition products, and branded generics. We're committed to developing groundbreaking technologies that address critical healthcare challenges and empower people to live healthier lives.

Join our team and:

• Work on cutting-edge projects
• Contribute to global healthcare advancements
• Experience diverse cultures and geographies
• Client a rewarding career with a company that cares.

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