Customer Service Representative 1

The Customer Service Representative 1 is responsible for delivering accurate, timely, and professional support to customers through order management, quoting, invoicing, and communication. Key duties include processing orders, maintaining customer accounts, updating order statuses, handling phone support, and assisting with sales leads. Candidates must demonstrate strong attention to detail, basic computer proficiency, and the ability to work independently in a fast-paced environment. A high school diploma is required, with an associate's or bachelor's degree preferred. Prior experience in customer service or transactional support, familiarity with CRM/ERP systems, and proficiency in Microsoft Office, Salesforce, or Oracle are advantageous. The role offers a salary range of $20.00-$23.00 per year, with eligibility for bonus pay and comprehensive benefits.