Proficiency in the use of computer to navigate between different websites, effective communication, time management, problem-solving, and active listening. DUTIES: Responsible for answering inquiries via phone, email, and fax, ensuring overall provider satisfaction.
Numbers & Facts
Location
Youngstown, Ohio
Description
Customer Service requires:
4+ years' customer service experience
Proficiency in the use of computer to navigate between different websites, effective communication, time management, problem-solving, and active listening.
Empathy to understand provider frustration, problem-solving, and active listening.
Experience with Microsoft Office products
High school diploma/GED
DUTIES:
Responsible for answering inquiries via phone, email, and fax, ensuring overall provider satisfaction. I