Customer Service Rep - Work From Home

Spade Recruiting

  • Mesa, CT
  • 30+ days ago

    Highlights

    We’re part of a mission-driven organization that partners with working-class families across North America to deliver crucial life and supplemental benefits. Now, we’re growing our remote team and looking for ambitious individuals who want to make a real impact while building a career with purpose.

    Numbers & Facts

    LocationMesa, CT

    Description

    Protect Families. Build Your Future. Work From Anywhere.

    We’re part of a mission-driven organization that partners with working-class families across North America to deliver crucial life and supplemental benefits. Our unique connection with over 40,000 labor unions and associations gives us a trusted voice in protecting those who serve our communities.

    For more than 60 years, we’ve been focused on one thing: helping families when they need it most. Now, we’re growing our remote team and looking for ambitious individuals who want to make a real impact while building a career with purpose.

    Role Overview:

    This is not a cold-calling sales job. You’ll be working directly with members who’ve requested information. Your day-to-day will include:

    • Reaching out to and following up with members via phone or video

    • Booking and conducting virtual consultations

    • Presenting benefit options based on each family's needs

    • Assisting clients with paperwork and enrollment

    • Ensuring all documents are completed with accuracy and care

    • Participating in ongoing training to grow personally and professionally

    What You Bring:

    • A passion for helping others and making a difference

    • Great communication and relationship-building skills

    • Self-motivation and the ability to work independently

    • A positive, energetic attitude

    • Experience in customer service, sales, or consulting (an asset, not a requirement)

    • Must be legally allowed to work in the U.S. or Canada

    Perks & Benefits:

    • Remote-first — work from home anywhere in the U.S. or Canada

    • Weekly compensation and monthly performance bonuses

    • Advancement opportunities — leadership roles available for top performers

    • Comprehensive health benefits (after probation period)

    • Travel incentives — earn all-inclusive trips to destinations like Mexico and the Caribbean

    • A supportive, growth-oriented team culture

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