Sign upLog in
Client Services Jobs

Customer Service Rep with Cashier exp

AHU Technologies

  • Washington, District of Columbia
  • 30+ days ago
  • $18–$20 Per Hour

Highlights

Role: Customer Service Rep - Cashier Client: DC Government Location: Washington, D.C. (Onsite) Job Description: M-F 12:30p-5p The Customer Service Representative will be responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.

Numbers & Facts

LocationWashington, District of Columbia
Salary$18–$20 Per Hour

Description

Role :Customer Service Rep - Cashier
Client : DC Government
Location : Washington, D.C. (Onsite)
Job Description :
M-F 12:30p-5p
The Customer Service Representative will be responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, a problem-solving attitude, and the ability to handle various customer interactions effectively.
Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
Assist customers with product information, order status, or any account-related issues.
Resolve customer complaints and issues efficiently and empathetically, following agency procedures.
Maintain up-to-date knowledge of products, services, and agency policies to provide accurate information.
Process transactions, returns, and exchanges according to agency guidelines.
Collaborate with other departments to address and resolve complex issues.
Provide feedback to management on recurring customer concerns and suggest improvements.
Stay informed about industry trends and best practices to enhance customer service quality.
Perform other duties as assigned to support the customer service team.
Education
-High School Diploma
Qualifications
1.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
2.Strong organizational and multitasking abilities.
3.Excellent written and verbal communication skills.
4.Attention to detail.
5. Ability to handle sensitive information with confidentiality.
Compensation: $18.00 - $20.00 per hour

Similar Job Searches

Client Services Manager Jobs in Washington, DCClient Manager Jobs in Washington, DCDirector Of Client Services Jobs in Washington, DCClient Associate Jobs in Washington, DCClient Service Associate Jobs in Washington, DCClient Representative Jobs in Mclean, VAClient Representative Jobs in Sterling, VAClient Representative Jobs in Arlington, VAClient Representative Jobs in Alexandria, VA

Similar Jobs

See more jobs