Assist customer-facing team to deliver prompt, convenient, and professional customer service to assigned clients. Assist team with back-end tasks, such as invoicing, sending data requests, and following up with clients.
Numbers & Facts
Location
White Plains, NY (Remote)
Salary
$20 Per Hour
Description
Job Title: Customer Service Rep
Location: Hybrid to Clayton, MO or White Plains, NY
Pay Rate: Up to $20 per hour
Duration:6 Months potential to convert
Summary:
100% remote but the goal is to convert and FTEs must but hybrid so will only consider candidates who are hybrid to Clayton, MO or White Plains, NY
Responsibilities:
Assist customer-facing team to deliver prompt, convenient, and professional customer service to assigned clients.
Assist team with back-end tasks, such as invoicing, sending data requests, and following up with clients.
Proactively manage order process.
Requirements:
A minimum of one year of business-to-business (B2B) client/customer service experience. This must be detailed in the job history of resume. Without this, resumes will be rejected.
Ability to absorb product knowledge quickly and process information to apply to client needs.
Strong analytical skills, along with excellent organizational, time management, and multitasking skills.
Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook.