Top Prospect Group LLC logo

Customer Service Rep

Top Prospect Group LLC

  • Manchester, CT
  • 30+ days ago

    Highlights

    The ideal candidate will come from a manufacturing environment and have experience supporting customers, processing quotes, updating pricing, and working closely with internal teams to ensure customer needs are met. About the Role Our client, a growing precision plastics manufacturer in Manchester, CT, is seeking a Sales Administrative Assistant to support their Sustaining Sales team.

    Numbers & Facts

    LocationManchester, CT
    IndustryStaffing/Employment Agencies
    Company Size20 to 49 employees
    Year Founded2009
    Websitehttp://www.topprospectgroup.com/

    Description

    Sales Support Administrative Assistant
    Location: Manchester, CT
    Industry: Precision Plastics Manufacturing

    About the Role
    Our client, a growing precision plastics manufacturer in Manchester, CT, is seeking a Sales Administrative Assistant to support their Sustaining Sales team. This role is a blend of customer service, sales support, pricing administration, and account coordination.
    The ideal candidate will come from a manufacturing environment and have experience supporting customers, processing quotes, updating pricing, and working closely with internal teams to ensure customer needs are met.

    Responsibilities
    • Prepare and update customer quotes and pricing information.
    • Support account managers with customer requests and pricing discussions.
    • Serve as a point of contact for smaller customer accounts.
    • Assist with forecasting and sales reporting activities.
    • Coordinate with Sales, Customer Service, Production, and Operations teams.
    • Maintain accurate customer records and sales documentation.
    • Provide administrative support to the Sales department as needed.
    Qualifications
    • 2+ years of experience in Customer Service, Sales Support, Account Coordination, Order Entry, or Administrative Support.
    • Manufacturing experience required; plastics, injection molding, or industrial manufacturing experience preferred.
    • Strong Microsoft Office skills, particularly Excel.
    • Experience with ERP/MRP systems is a plus.
    • Excellent communication, organizational, and multitasking skills.
    • Ability to work effectively across multiple departments.
    Target Candidate Backgrounds
    • Manufacturing Customer Service Representative
    • Sales Administrator
    • Sales Coordinator
    • Customer Service Coordinator
    • Account Coordinator
    • Order Entry Specialist
    • Administrative Assistant supporting a sales team

    About Company

    Top Prospect Group founders and management team offer more than 75 years of combined experience in Information Technology, Creative & Marketing, and Finance & Accounting staffing and solutions. Our fundamental goal is to build successful relationships resulting in accurate job and prospect representations. We meet with those we work with face-to-face to garner a better understanding of candidate or client requirements. By leveraging our experience and market insight, we are able to provide a more consistent recruitment process. Motivated by a partnership philosophy, our staff possesses a deep understanding of how to forge mutually beneficial long-term relationships. We believe in what we do and continuously strive for excellence.

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