Customer Service Rep

Customer Service Representative | Temp-to-Hire | Irvine, CA | M-F 8:00am-5:00pm

Kickstart a Long-Term Career in Customer Service

Are you someone who enjoys helping others and wants to turn that passion into a career? Ultimate Staffing is partnering with an Irvine-based office hiring Customer Service Representatives to join their growing Customer Support call center.

This is a full-time, temp-to-hire position with long-term potential - perfect for anyone eager to start or grow their customer service career. You'll receive full training, supportive leadership, and a clear path for advancement.

Location: Fully onsite in Irvine, CA 92618

Job Type: Temp-to-Hire

Schedule: 8:00 AM to 5:00 PM, Monday - Friday

Pay: $19/hr; elligible for monthly commision once permanent

Responsibilities

• Manage inbound and outbound customer calls in a friendly, professional manner
• Assist customers with questions, orders, and account inquiries
• Accurately document information and follow up as needed
• Meet or exceed performance metrics and call quality standards
• Work collaboratively with your team to ensure excellent customer experiences
• Take part in ongoing training and coaching to develop your skills

Qualifications

• HS Diploma required; Associate's degree preferred
• Passion for helping others and supporting customers
• Reliable, punctual, and committed to excellent attendance
• Great communicator with a positive attitude and willingness to learn