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Customer Service Rep in Elephant Butte, NM

Mid-Cal Labor Solutions

Belen, NM

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JOB DETAILS
SALARY
$18–$20 Per Hour
SKILLS
Billing, Calendar Management, Card Processing, Conservation, Continuous Improvement, Customer Support/Service, Data Entry, English Language, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Office Equipment, Order Processing, PC (Personal Computer) Systems, Problem Solving Skills, Spreadsheets, Word Processing
LOCATION
Belen, NM
POSTED
23 days ago

Mid Cal labor Solutions is currently looking for a Customer Service Representative for open position in Elephant Butte, NM.

This is a Temporary position. This will start immediately after background and drug screen is cleared.




Qualified candidates must have the requirements listed below to be considered-




ESSENTIAL FUNCTIONS:
  • Accurately balance and complete a daily cash report
  • Takes customer orders and provides high-quality customer service as necessary
  • Assists customers in person and by phone, addressing questions regarding billing, payments, conservation
  • Enters data into the computer as required with speed and accuracy
  • Performs a variety of routine clerical work, including filing, scanning, and collections, processing payments, scheduling appointments, and compiling reports
  • Operates standard office equipment, including word processing equipment as assigned; may perform duties on computer spreadsheet programs
  • Performs major cashiering duties, including taking payments in person, processing credit card payments, balances individual cash drawers, and prepares bank deposits
  • Edits meter reading, writes and resolves service orders, folds, and stuffs bills as requested
  • Updates customer accounts as needed
  • Corresponds with customers regarding metered billing status
  • Scans and saves service orders files customer and system service orders
  • Participates in the Company's Continuous Improvement Process
  • Performs work on-site in the assigned office location
  • Performs other similar duties as assigned

Required Knowledge, Skills, and Abilities:
  • Account skills for compiling adjustments and completing deposits
  • Fast and accurate data entry skills
  • Proficient with Outlook, Microsoft Word and Excel
  • Proficiency required in handling and balancing cash
  • Knowledge of English usage, spelling, grammar, and punctuation
  • Knowledge of office methods and equipment, including filing systems
  • Knowledge of principles and practices of customer service
  • Ability to operate a personal computer and other office equipment
  • Ability to manage multiple tasks accurately and with good humor
  • Ability to take initiative to address and resolve problems 

Pay Range: $18 - $20



About the Company

M

Mid-Cal Labor Solutions