| Location | Irmo, SC |
Welcome to Independent Insurance Brokers & Assoc here personalized service meets professional excellence. Nestled in the vibrant community of Irmo, South Carolina, we seek an energetic Administrative Assistant to join our dedicated team. In this role, you'll be the cornerstone of our office operations, ensuring smooth daily functionality with your keen attention to detail and excellent organizational skills. Our team thrives on a collaborative atmosphere, and you'll find yourself at the heart of our agency's activities, supporting our staff and delighting our clients with exceptional service.
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Career Growth Opportunities
Close early on Friday's at 2:00
Responsibilities
Customer Service
Naturally friendly and personable
Makes customers feel heard and valued
Goes above and beyond without being asked
Communicates clearly and professionally
Remains patient and positive, even with difficult customers
The ideal candidate is dependable, hardworking, detail-oriented, and thrives in a collaborative team environment.
They enjoy solving problems, thinking critically, and finding the best solutions for every customer.
They communicate with professionalism and empathy, take ownership of their work, and consistently go above and beyond expectations.
Most importantly, they genuinely care about helping others and want to be part of a team that values integrity, accountability, and excellence.
Licenses: SC Property & Casualty Insurance License
Experience: Previous experience in the insurance industry is preferred.
Work Ethic
Self-motivated and dependable
Takes ownership of their work
Follows through on commitments
Organized and able to manage multiple priorities
Pays close attention to detail
Critical Thinking
Looks for solutions instead of focusing on problems
Thinks creatively to save accounts and meet customers' needs
Makes sound decisions with minimal supervision
Team Player
Willingly helps coworkers
Open to feedback and continuous learning
Contributes to a positive office culture
Sales & Retention Mindset
Enjoys building long-term relationships
Confident discussing coverage and recommending solutions
Understands that retaining a customer is just as important as writing new business
Looks for opportunities to improve a customer's insurance program rather than simply renewing it
Adaptability
Learns new systems quickly
Comfortable with change
Handles a fast-paced environment well
Can prioritize effectively when unexpected issues arise