Support Lauren Concrete by providing a "World Class Experience" within Customer Service Department. Dispatching of trucks in accordance with customer needs including scheduling and order-taking as needed. Responsible for providing a high level of customer service and delivery productivity.
Job-Specific Functions
- Ensure compliance of company safety regulations and policies
- Dispatch trucks in accordance with customer needs.
- Provide a high level of customer service.
- Communicate with customers, plant operators and truck drivers.
- Coordinate scheduling with customer service representatives and operations
- Efficiently and productively allocate resources across the day.
Other Functions
- Support a positive and productive work environment and demonstrate a positive example for others.