Customer Service Rep

We're a growing logistics and supply chain company hiring people who want to build a career here, not just take a job. The work is relationship-driven and moves fast, and the people who do well are the ones who take ownership early.

There's no remote or hybrid option

What you'll do

• Build and maintain a network of carrier partners who pick up when you call
• Negotiate rates using market data and shipment history, not guesswork
• Flag problems early and keep the right people across departments in the loop
• Track shipments and give customers accurate, real-time status updates

Who does well here

• You're direct, competitive, and serious about getting better at this
• You build relationships that outlast a single load
• You take initiative on your own but would rather win with a team
• You keep your head when a load falls through and move straight to the fix
• You stay organized in a job where a lot is moving at once

What you'll need

• 2+ years in third-party logistics
• Hands-on trucking experience, this is a requirement
• High school diploma or equivalent; college degree a plus
• Strong written and verbal communication
• Comfortable in Microsoft Office and picking up new systems
• Full professional fluency in English