Customer Service Rep(05132) - 2320 Apalachee Parkway #K

Company Description

Its more fun with us!

No one likes being bored at work, which is why a Dominos job is all about having fun! Thats how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. Youll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Dominos Pizza is the perfect place for you.

It all starts with you

Dominos Pizza loves Dominos people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Dominos Customer Service Rep thats exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling.

Drive your own career

Job Description

$15 PER HOUR (plus tips) WEEKLY PAY BENEFITS

Were looking for a dedicated and enthusiastic Customer Service Representative to join our team at our Tallahassee location (2320 Apalachee Parkway #K). In this role, youll be the friendly face of our organization, delivering exceptional service, assisting in making all of our delicious products to our customers while maintaining the highest standards of professionalism and integrity. If youre passionate about helping others and thrive in a fast-paced, collaborative environment, wed love to hear from you!

• Answer customer inquiries via phone and in person with patience, empathy, and a positive attitude
• Resolve customer issues efficiently and professionally
• Make all our delicious products following accurate standards with a passion for perfection
• Document customer orders accurately and maintain detailed records in our system
• Collaborate with team members to ensure seamless customer experiences
• Identify customer needs and provide personalized recommendations or solutions
• Handle multiple customer requests simultaneously while maintaining attention to detail
• Follow company policies and procedures while remaining flexible and adaptable to changing priorities
• Contribute to a supportive team environment by sharing knowledge and assisting colleagues
• Meet performance goals and quality standards while continuously seeking opportunities for improvement
• Escalate complex issues to supervisors when necessary

Qualifications

• Reliable transportation and proven ability to arrive on time consistently
• Excellent verbal and communication skills
• Strong active listening and empathetic approach to customer interactions
• Positive attitude, high energy, and genuine enthusiasm for customer service
• Demonstrated integrity, honesty, and professional demeanor
• Open-minded mindset with willingness to learn and adapt to new processes
• Proven ability to manage time effectively and handle multiple tasks simultaneously
• Problem-solving skills with a decisive and analytical approach
• Flexibility to work various schedules as needed by the organization
• Basic computer proficiency
• Conflict resolution and patience when dealing with challenging situations
• Ambition and strong work ethic with commitment to personal and professional growth
• Preferred: Previous food service and customer experience

Additional Information

All your information will be kept confidential according to EEO guidelines.