Job Description
Dominos Pizza in East Alton, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team. In this dynamic role, youll be the face of our organization, ensuring our customers receive exceptional service and delicious pizzas.
- Answer incoming phone calls and take customer orders accurately and efficiently
- Prepare and make pizzas according to company standards and customer specifications
- Process cash and credit card transactions with precision
- Provide outstanding customer service, addressing inquiries and resolving issues promptly
- Maintain a clean and organized work environment, adhering to food safety standards
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various cleaning tasks to uphold store cleanliness
- Handle multiple tasks simultaneously during peak hours
- Lift and move items weighing up to 25 lbs as needed
Qualifications
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication abilities, particularly in handling phone orders
- Basic math skills for accurate cash handling and transaction processing
- Ability to follow directions and adhere to company procedures
- Physical stamina to stand for extended periods and lift up to 25 lbs
- Flexibility to work weekends, holidays, and various shifts as needed
- Multitasking capabilities to manage multiple orders and tasks efficiently
- Team player attitude with a willingness to support colleagues
- Basic computer skills for operating order-taking systems
- Food handling experience or knowledge is a plus, but not required
- High school diploma or equivalent preferred
- Must be at least {AGE} years old
- Ability to pass a pre-employment drug test and criminal background check
Additional Information
All your information will be kept confidential according to EEO guidelines.