Company Description
We are MBR Management (a locally owned Franchise of Dominos) & we strive to treat all of our team members like family. Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash!
Job Description
Join our dynamic team as a Customer Service Representative at our Vandalia, United States location! Were seeking an enthusiastic and customer-focused individual to provide exceptional service to our valued customers. As the face of our company, youll play a crucial role in creating a positive and memorable experience for everyone who walks through our doors.
- Greet customers warmly and take their orders accurately and efficiently
- Create a fun, happy, and exciting environment for our customers
- Maintain a clean and sanitized store for both team members and customers
- Prepare and deliver high-quality products consistently
- Develop and apply organizational and inventory management skills
- Resolve customer concerns and complaints with empathy and professionalism
- Multitask effectively in a fast-paced work environment
- Operate various equipment and technologies within the store
- Collaborate with team members to ensure smooth operations during all shifts
- Adapt to changing priorities and customer needs with flexibility
Qualifications
- Strong communication skills with the ability to interact professionally with customers and team members
- Basic math skills for handling transactions and counting change
- Positive, upbeat attitude with a customer-first mindset
- Physical ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds
- Willingness to learn and adapt to new processes and technologies
- Customer service experience preferred
- Excellent multitasking abilities to handle various responsibilities simultaneously
- Problem-solving skills to address customer concerns effectively
- Strong teamwork and collaboration skills
- Flexibility to work various shifts, including days, evenings, and weekends
- High school diploma or equivalent (preferred)
Additional Information
BENEFITS
- Flexible hours
- Competitive wages
- Employee discount on all food items
- Advancement opportunities
- Paid Training