Job Description
Dominos Pizza in Columbia, United States, is seeking a friendly and efficient Customer Service Representative to join our team at our 3102 Green Meadows Way location. As a key member of our customer-focused organization, youll play a vital role in ensuring our customers have a great experience with every interaction.
- Provide exceptional customer service by taking phone calls and in-person orders with a friendly and professional demeanor
- Process customer transactions accurately and efficiently, handling cash and other forms of payment
- Prepare and make pizzas according to company standards and customer specifications
- Maintain a clean and organized work environment, adhering to food safety and hygiene protocols
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various cleaning tasks to uphold the stores cleanliness standards
- Handle customer inquiries, concerns, and special requests with empathy and a problem-solving attitude
- Adapt to changing priorities and multitask effectively in a fast-paced environment
Qualifications
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication abilities, both verbal and written
- Proven ability to follow directions and adhere to company policies and procedures
- Basic math skills for handling cash transactions and processing orders
- Ability to multitask efficiently in a fast-paced environment
- Physical capability to lift up to 25 lbs. and stand for extended periods
- Flexibility to work weekends, holidays, and various shifts as needed
- Previous customer service experience preferred, but not required
- Team-oriented mindset with a willingness to collaborate and support colleagues
- Ability to remain calm and composed under pressure
- Detail-oriented approach to ensure order accuracy and customer satisfaction
Additional Information
All your information will be kept confidential according to EEO guidelines.