Support communication between departments: Liaise with Sales, Production Planning, Invoicing, Logistics, and other teams to resolve issues and efficiently meet customer needs. This role assists in the coordination of production and sales activities between CP Group factories in Europe, ensuring smooth communication and efficient service to customers.
Numbers & Facts
Location
Olyphant, PA
Description
Purpose:
Support the organization of production and deliveries to customers based on provided forecasts, ATMs, and call-offs. This role assists in the coordination of production and sales activities between CP Group factories in Europe, ensuring smooth communication and efficient service to customers.
Duties and tasks:
Assist with scheduling and organizing deliveries: Help coordinate timely product deliveries to Beverage Division customers to ensure reliable service.
Process and forward customer orders: Receive customer orders and route them for execution as per established sales procedures to guarantee accurate fulfillment
Support communication between departments: Liaise with Sales, Production Planning, Invoicing, Logistics, and other teams to resolve issues and efficiently meet customer needs
Manage ERP documentation: Enter and update production orders, call offs, and shipments in the ERP system to maintain accurate records and streamline operations
Organize customer correspondence and arrangements: Handle communications regarding production, inventory, deliveries, and complaints to keep customers informed and satisfied
Monitor returnable packaging and prepare reports: Track packaging turnover and compile reports to support inventory management and sustainability goals
Assist with invoice preparation and corrections: Help issue sales invoices and corrections, ensuring accurate billing for products and packaging
Support financial and tax reporting: Help prepare monthly, quarterly, and annual balances and reports for both customers and tax representatives to ensure compliance and transparency