Customer Service & Production Coordinator
Rancho Cucamonga, CA | Full-Time
We're a fast-paced local print and sign company looking for an experienced, self-motivated person who knows the industry and can hit the ground running.
This is not a sit-and-answer-phones role. You'll be the heartbeat of our day-to-day operation — talking to customers, moving orders through production, coordinating schedules, and jumping in wherever the day needs you. We're looking for someone who already knows the rhythm of a print or sign shop and doesn't need to be shown how things work.
What You'll Be Doing:
• Greeting customers and managing order intake from start to finish
• Providing quotes and estimates for print and sign projects
• Coordinating production schedules and communicating priorities across the team
• Scheduling delivery drivers and installation crews
• Operating digital production equipment (digital press experience a strong plus)
• Light finishing and bindery work as needed
• Keeping things moving — urgency is part of the job
What We're Looking For:
• Minimum 2 years of experience in a print or sign shop environment — this is a firm requirement
• Strong customer service instincts — you actually enjoy working with people
• Organized, detail-oriented, and able to juggle multiple priorities without losing your cool
• Able to work independently and manage your day without being micromanaged
• Positive attitude and a team-first mentality
What We Offer:
• Full-time position with consistent hours
• Competitive pay commensurate with experience
• A tight-knit team that takes the work seriously and has fun doing it
• Room to grow with a company that's on the move
If you know print, move fast, and take pride in your work — we want to hear from you.
Apply with your resume and a brief note about your print or sign industry background.
At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.