Highlights
Responsibilities: Answer telephone calls and provide helpful support to our customers. Participate in discussions regarding improving National Book’s operating procedures.
Numbers & Facts
| Location | Dunmore, PA |
| Industry | Staffing/Employment Agencies |
| Salary | $15.50–$16 Per Hour |
| Company Size | 50 to 99 employees |
| Year Founded | 2014 |
| Website | http://www.insyncstaffing.com/default.html |
Description
Customer Service - Order Department
Pay: $15.50 - $16/hr, paid weekly
Monday – Friday | 8 AM – 4:30 PM
Location: Dunmore, PA 18512
Responsibilities:
Requirements:
Benefits (employee contribution):
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay: $15.50 - $16/hr, paid weekly
Monday – Friday | 8 AM – 4:30 PM
Location: Dunmore, PA 18512
Responsibilities:
- Answer telephone calls and provide helpful support to our customers.
- Enter orders into the various order management systems.
- Account maintenance, such as account setup, account updates, address changes, etc.
- Participate in discussions regarding improving National Book’s operating procedures.
- Will to take on additional assignment during slower times.
- Other tasks as assigned.
Requirements:
- Always convey professionalism and courteousness, especially during stressful encounters.
- Excellent written and verbal communication skills.
- Detail oriented and highly organized.
- Good PC skills, including experience with Word, Excel, and Outlook.
- Good problem-solving skills.
- Knowledge of Logistics PRO, AS/400, navigating websites, and using email.
- Drug screening and Background Screening.
Benefits (employee contribution):
- Health insurance
- Health savings account
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Life insurance
- Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About Company
We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible.
inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced.
The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.