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Customer Service / Office Administrator

Comfortking USA Inc

Fairfield, NJ

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JOB DETAILS
SKILLS
Administrative Skills, Apparel Industry, Billing, Communication Skills, Computer Systems, Credit and Collections, Customer Support/Service, Detail Oriented, Establish Priorities, Health Insurance, Microsoft Excel, Multitasking, Order Management, Order Processing, Organizational Skills, Past Due Accounts, Product Management
LOCATION
Fairfield, NJ
POSTED
30+ days ago
Benefits:
  • Employee discounts
  • Paid time off
  • Health insurance

About the Role:
ComfortKing USA, an apparel distribution company based in Fairfield, NJ is seeking a reliable and detail-oriented Customer Service / Office Administrator to join our team. This position is ideal for someone who thrives in a fast-paced environment and can effectively manage multiple responsibilities throughout the day.


Key Responsibilities:
  • Enter and process customer orders accurately in the system
  • Take and manage customer orders via phone and email
  • Resolve day-to-day customer service issues in a professional manner
  • Follow up on delinquent accounts and assist with collections
  • Prepare and process invoices
  • Update inventory and prices using Excel.
  • Organize and manage product samples
  • Assist with various administrative tasks as needed (daily responsibilities may vary)
Qualifications:
  • Strong communication and customer service skills
  • Highly organized with strong attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficient in Microsoft Excel and basic computer systems

About the Company

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Comfortking USA Inc