Customer Service Mechanical Technician Project Coordinator
Mikron Holding AG
Denver, CO
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JOB DETAILS
SALARY
$35–$40 Per Hour
SKILLS
Assembly Equipment, Automation, Biotech and Pharmaceutical, Calibration, Customer Relations, Customer Service Software, Customer Support/Service, Debugging Skills, Dental Insurance, Driver's License, Drug Manufacturing, Electrical Wiring, Engineering Drawing, Logistics, Mechanical Assembly, Microsoft Excel, Microsoft Office, Organizational Skills, Plumbing, Project Execution, Project Schedule, Project/Program Coordination, Project/Program Management, Purchasing/Procurement, SAP, Sales Support, Salesforce.com, Schedule Development, Software Engineering, Time Management, Vision Plan, Willing to Travel
LOCATION
Denver, CO
POSTED
3 days ago
Division
Automation
Function
Other
Related location
USA, Denver, CO
Making complexity accessible
Mikron Automation is your worldwide partner for advanced automation solutions. At Mikron we are committed to delivering the best assembly systems and all needed services throughout your product's entire life cycle. With our extensive engineering know-how, complex process expertise, scalable platforms, and lifelong support we are driving lasting success.
Your main tasks
In this role, the CUS MT Project Coordinator will take responsibility for assisting the MT supervisor, as well as Project Managers, to ensure successful implementation of customer service projects, and on-time delivery. Support project teams by providing information and technical hands-on support during procurement and execution phases of Mikron projects. In addition, the CUS MTPC is responsible for the mechanical builds, debug, emergency support, and maintaining CUS shop areas.
Essential Duties & Responsibilities
Support Customer Service personnel- Applications, Engineering, Sales, Customer support, and Parts
Assist CUS Planner/Scheduler with mechanical assembly needs
Support MT project schedule and adjustment when needed
Collaborate with Project Managers and Supervisor to streamline activities and mitigate technical difficulties.
Collaborate with various supervisors and managers for project execution activities and resourcing
Interface with customers via phone, email, and Salesforce
Support installation at the customer site
Maintain CUS shop area and support in house builds
Follow all safety policies and precautions
Responsible to respond to customers in less than 24 hours for normal requests and within 1 hour for down type situations
Receive parts from Logistics to assemble machinery following standard procedure
Alignment of the machine, stations and conveyor circuit at MDE or on-site as required
Plumbing and wiring of the machine according to the company standards at MDE or on-site as required
Pre-align stations with calibration at MDE or on-site as required
Final alignment and fine tuning of stations at MDE or on-site as required
Brainstorm potential mechanical changes with the engineering team
Run machine during debug at MDE or on-site as required
Ensure CUS area is organized and stocked
Preassemble mechanical projects and coordinate shipping as needed
Inventory, prep, and ship project job boxes ahead of field install
3+ years of relevant working experience and customer service skills
Microsoft Office, Microsoft Excel is required
Industrial automation experience. (preferred)
Medical/pharmaceutical manufacturing industry knowledge. (preferred)
SAP experience is a plus. (preferred)
SalesForce experience is a plus. (preferred)
Ability to read, interpret and work from engineering drawings and sketches (preferred)
Additional Requirements
Must be eligible to work in the United States
Must be able to travel as requested
Willing and able to travel 25% of the year. Overtime may be required up to 50% of the time, depending on workload and operational needs including travel with little notice
May be required to work off shift hours and Holidays
Must have a valid state Driver license
Employment Qualifications
Must be eligible to work in the United States
Must have a valid state Driver license
Must be available to work overtime
Mikron Corporation Denver is a drug free working environment.
Company Offered Benefits
PTO
10 paid holidays (1-2 floating based on start date)
Pet Insurance
Excellent Medical, Dental, and Vision insurance
Short Term Disability, Long Term Disability, Life Insurance & ADD
FSA, HAS
Bonus Eligible
Employee Assistance Program
401k with matching up to 5%, immediately vested
Tuition and Continuing Education Reimbursement
Professional Growth Opportunities
Pay Range
$35 - $40 per hour
This job closes on 08/22/2026 all applications up to 08/22/2026 will be considered*