Customer Service Manager - State Farm Agent Team Member

Wayne Shoemaker - State Farm Agent

  • Prince Frederick, MD
  • 2 days ago
  • Full-time

Highlights

Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Establish customer relationships and follow up with customers, as needed.

Numbers & Facts

LocationPrince Frederick, MD
Job TypeFull-time

Description

Benefits:
  • Opportunity for advancement
  • Training & development
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Free uniforms
  • Paid time off
  • 401(k)

BENEFITS:
As an Agent Team Member, you will receive...
  • 401K
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Growth potential/Opportunity for advancement
  • Learn and grow in a professional environment with an experienced and successful agency
  • Individual mentoring and development
  • Clean, safe, friendly, and positive team atmosphere.
RESPONSIBILITIES:
  • Administrative Assistant
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations
  • Help our Agency grow through customer acquisition and retention 
  • Demonstrate a strong work ethic and attendance
  • Ability to be part of a Team focused environment and support meeting agency goals 
  • Willingness and ability to learn, and to follow directions of Team Leaders
QUALIFICATIONS:
  • Complete two pre-employment assessments about 30 mins each.  
  • 3 years work experience
  • Self-motivated and ability to work independently as well as part of a team
  • Able to produce results
  • Ability to multi-task
  • Experience managing client relationships
  • Able to effectively relate to a customer
  • Bilingual - Spanish preferred
  • Md State insurance licensing required
Why work at the Wayne Shoemaker Agency:
  • Over 30 years experience in the insurance and financial services business
  • 4.9 Google Review Star Rating 
  • Community involvement
  • Celebrate team member birthday and successes together
  • Clean, safe, friendly, and positive team atmosphere
  • Individual mentoring and development
  • Professional license in your name
  • Come see the office at: wayneshoemaker.SFAgentJobs.com

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