Customer Service Manager - State Farm Agent Team Member

Darren & Stephanie Featherstone - State Farm Agents

Georgetown, TX

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JOB DETAILS

SKILLS

Communication Skills, Customer Relations, Customer Service Management, Customer Support/Service, Detail Oriented, Farm Management, Health Insurance, Insurance, Leadership, Mentoring, Multilingual, Operations, Organizational Skills, Problem Solving Skills, Resolve Customer Issues, Sales, Sales Management, Spanish Language, Team Lead/Manager, Training/Teaching

LOCATION

Georgetown, TX

POSTED

30+ days ago

Benefits:

Bonus based on performance
Competitive salary
Health insurance
Paid time off
Training & development
Free food & snacks
Opportunity for advancement

ROLE DESCRIPTION:
The Team Manager exhibits leadership, accountability, attention to detail, and resolving complex customer inquiries. The Team Manager is the first point of contact for the Account Managers and the Receptionist.

The Team Manager collaborates directly with the Agency Owners and the daily operations of the Account Managers, including training and mentoring Team Members individually and collectively.

QUALIFICATIONS:

Successfully passed Property and Casualty & Life and Health exams
Exam financial assistance available
Experience Supervising a Team or Leading Others
Insurance Agency Experience preferred
Proven Leadership, Sales, & Customer Service experience
Strong organizational skills.
Excellent communication and problem-solving abilities.
Bi-lingual Spanish Preferred
Driver of results
Enthusiastic
Winning Attitude
Accountable
Systems Driven
Disciplined
Coachable

Customer Service Manager - State Farm Agent Team Member

Darren & Stephanie Featherstone - State Farm Agents

Georgetown, TX

About the Company

Darren & Stephanie Featherstone - State Farm Agents

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