Customer Service Manager - State Farm Agent Team Member

A Fast-Growing State Farm Agency is seeking a qualified professional to join their team for the role of Insurance Customer Care Specialist - State Farm Agent Team Member. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off

ROLE DESCRIPTION: 
A Fast-Growing State Farm Agency is seeking a qualified professional to join their team for the role of Insurance Customer Care Specialist - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through taking care of customer needs and providing remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

RESPONSIBILITIES: 

• Connect with clients on a daily basis over the phone or in person on their insurance and financial services needs.
• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

REQUIREMENTS:

• Property and Casualty license is preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Self-motivated
• Proactive in problem solving
• Ability to work in a team environment
• Achieve mutually agreed upon marketing goals

BENEFITS:

• Salary plus bonuses
• Paid time off
• Valuable experience
• Growth potential/Opportunity for advancement within my office