Customer Service Manager

CubeSmart Self Storage

Santa Fe, NM

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JOB DETAILS

SKILLS

Billing, Customer Experience, Customer Service Management, Customer Support/Service, Meet Sales Quota, Metrics, Operations Management, Point of Sale (POS) Systems, Process Management, Property Maintenance, Rentals, Retail, Retail Management, Sales, Sales Management

LOCATION

Santa Fe, NM

POSTED

Today

Self-Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance. The Store Operations Manager is responsible for: Customer Service Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience. Interacting face to face with customers, providing excellent service, and building rapport. Meeting monthly sales goals and metrics. Walking the property to perform daily operational tasks including lock checks and showing units to customers. Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments. Managing the invoice review and approval responsibilities within database. Processing invoices, managing repo...Customer Service Manager, Customer Service, Service Manager, Operations Manager, Customer Experience, Storage, Retail

Customer Service Manager

CubeSmart Self Storage

Santa Fe, NM

About the Company

CubeSmart Self Storage

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