Customer Service Manager (Manufacturing)

Davron LLC

Fremont, CA

JOB DETAILS
SALARY
$100,000 Per Year
SKILLS
Aerospace and Defense, Automotive Industry, Business Growth, Coaching, Continuous Improvement, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Service Management, Customer Support/Service, ERP (Enterprise Resource Planning), Leadership, Manufacturing, Manufacturing Management, Order Management, People Management, Process Improvement, Procurement Planning, Safety/Work Safety, Sales, Sales Management, Semiconductor Manufacturing, Semiconductors, Team Lead/Manager, Team Player
LOCATION
Fremont, CA
POSTED
1 day ago

Description

Join a well-established precision manufacturing company in Fremont, CA as a Customer Service Manager (Manufacturing) and become a key leader driving customer satisfaction, operational excellence, and business growth. With over 30 years of success, a strong team-oriented culture, and partnerships with high-profile clients in industries such as automotive, aerospace, and advanced manufacturing, this is an exciting opportunity to make a meaningful impact while working alongside professionals who value safety, quality, teamwork, customer service, and continuous improvement.

Qualifications and responsibilities for this Customer Service Manager (Manufacturing) position include:

  • 5+ years of customer service, account management, operations, or manufacturing experience
  • Previous leadership or supervisory experience preferred
  • Experience in precision manufacturing, medical, semiconductor, or aerospace manufacturing environments preferred
  • ERP system experience required; Epicor experience is a plus
  • Lead all customer service activities and customer-facing communications
  • Oversee order management, order accuracy, acknowledgments, and customer requirements within the ERP system
  • Coordinate with Planning, Purchasing, Production, Quality, Shipping, and Sales to ensure customer commitments are met
  • Recruit, train, coach, and develop customer service personnel while driving continuous improvement initiatives

Salary: $100,000 - $130,000 per year, commensurate with experience.

Benefits: This full-time, permanent, direct-hire position offers great benefits including medical, dental, and vision insurance with 100% employee-paid coverage, life insurance, Safe Harbor 401(k) with company match, PTO starting at 40 hours (negotiable), 9 paid holidays plus 1 floating holiday, commuter benefits for public transit, and potential future bonus opportunities based on company profitability.

DAVRON is the leading Headhunter and Executive Search firm for Engineering, Architecture, Construction and Manufacturing professionals nationwide. Our recruiters have direct communication with hiring managers allowing us to get you in front of company decision makers. You also receive one-on-one interview preparation and insider coaching from staffing experts to help you every step of the way. We want to see you thrive in challenging work environments that bring you excitement and prosperity in your career!

Apply Now!

Are you ready to take the next step in your career and thrive in a challenging work environment? If so, apply today and let's see where this opportunity can take you!

CUSTOMER SERVICE MANAGER | CUSTOMER EXPERIENCE MANAGER | ACCOUNT MANAGER | ERP SYSTEMS | EPICOR | PRECISION MANUFACTURING | AEROSPACE MANUFACTURING | SEMICONDUCTOR MANUFACTURING | MEDICAL MANUFACTURING | CUSTOMER RELATIONSHIP MANAGEMENT | TEAM LEADERSHIP | CONTINUOUS IMPROVEMENT

About the Company

D

Davron LLC

Engineering, Architectural, Construction, Manufacturing Staffing and Executive Search Services

DAVRON provides engineering staffing and recruitment services to identify the best talent for your organization.  We can assist you whether your business requires short or long term staffing.  DAVRON is the leading recruiting agency for engineers, architects, construction and manufacturing professionals.

Since 1997, the Tampa-based recruiting firm assists companies with their engineering staffing needs nationwide.  We offer contract, contract-to-hire and direct placement services.  The value we provide for our clients is that we know our industry very well.  DAVRON keeps its focus within the engineering sector to find the best candidates for our clients.  We are among the most knowledgeable in our industry when it comes to technical staffing.

Our unique recruiting process finds the most qualified candidates for your company, we guarantee it – and there is NO COST to you unless you hire!  We offer flexible and competitive hiring plans, which allow you to choose the fee and guarantee that’s right for you.

Executive Search & Recruitment Services

DAVRON is the leading executive search firm specializing in engineering, architectural, construction and manufacturing professionals throughout the country.  Your time is important, and our recruiters go the extra mile to ensure our candidate selection is top notch!  Our ability to understand the importance of excellence in engineering has allowed us to become the preferred choice among executive search services.  Focus in the engineering, architecture and construction sectors allows us to concentrate on being the best in our field, and our specialized talent database (nearing 100K candidates) further guarantees success in our executive search efforts.

Headhunters for Direct Placement Staffing

Direct placement services can provide all the recruiting and screening of candidates so you can focus on your business.  Let us put our staffing expertise to work for you – from locating quality candidates, filtering job seekers, reviewing resumes, screening, interviews, negotiating offers and on-boarding candidates.  DAVRON recruiters take a consultative approach to understanding your hiring needs and locating the perfect match for your opportunities.  Through the use of cutting edge search techniques, we will locate the best professionals for direct hire opportunities.  Our candidates are qualified, available and have interest in your position.

Contract / Temporary Staffing

Our contract service lets you fill roles for engineering, architectural, construction and manufacturing employees.  Companies rely on our contract services to support upcoming projects, meet seasonal requirements and reduce workforce during slow periods.  Your company pays only for the hours our contractor works with no further obligations.


Engineering Staffing & Recruitment Services | Headhunters & Professional Matchmakers

There are many staffing agencies out there, but few focus on recruiting engineers, architects, construction and manufacturing.  Fewer still offer the recruiting expertise that DAVRON provides.  Work with recruiters who have the experience and dedication to fill your roles fast and with precision!  Contact us today to learn more.

COMPANY SIZE
20 to 49 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1997
WEBSITE
https://www.davron.net/