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Customer Service & Lead Conversion & Automation Specialist Part Time

Win Kids Gymnastics and Learning Center

  • Flower Mound, Texas
  • 14 days ago
  • $14–$18 Per Hour

Highlights

Key Responsibilities: Make outbound and follow-up phone calls using the Go High Level pipeline , focusing on reactivating past customers and guiding new leads through our program offeringsProvide exceptional service to parents and students—greet everyone with energy and professionalismGuide families through the enrollment process for classes, camps, and eventsManage incoming phone and web inquiries with friendly efficiencyMaintain accurate records of enrollments, trials, schedules, and paymentsTrack and meet sales/enrollment benchmarksAssist with birthday party and camp bookings, confirmations, and customer follow-upsKeep the lobby and welcome areas tidy and organizedSupport the front desk with daily opening/closing and cleaning proceduresCollaborate with the coaching and leadership team to ensure consistent, high-quality experiencesAttend team trainings and bring a “yes-minded” attitude to every shift QUALIFICATIONS: Minimum 1–2 years of customer service or sales experienceEnergetic, warm, and able to communicate clearly with parents and childrenOrganized, self-motivated, and comfortable working in a fast-paced environmentStrong multitasking ability and comfort using scheduling systems or databasesA love for children’s wellness, education, or athletics is highly preferredMust be available for evening and/or weekend shifts PERKS OF WORKING AT WIN KIDS: Positive, professional, and team-oriented cultureTraining and growth opportunitiesDiscounts on classes and events for family membersOpportunity to make a meaningful impact on children's lives Compensation: $14.00 - $18.00 per hour Win Kids Sports & Learning Center is a high-energy, family-focused facility in Flower Mound dedicated to helping kids grow in confidence, strength, and character. Win Kids Sports & Learning Center is seeking a Customer Service & Lead Conversion & Automation Specialist to join our team and help us deliver our award-winning programs in Gymnastics, Ninja Warrior, Pre-K Enrichment, Camps, and Birthday Parties!

Numbers & Facts

LocationFlower Mound, Texas
Salary$14–$18 Per Hour

Description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
Win Kids Sports & Learning Center – Flower Mound, TXNOW HIRING – IMMEDIATE START AVAILABLE
Are you passionate about working with families and helping children thrive in a high-energy, fun, and professional environment? Win Kids Sports & Learning Center is seeking a Customer Service & Lead Conversion & Automation Specialist to join our team and help us deliver our award-winning programs in Gymnastics, Ninja Warrior, Pre-K Enrichment, Camps, and Birthday Parties!
This is a part-time position offering hourly pay + performance incentives with opportunities for leadership and career growth. We’re looking for someone who brings energy, accountability, and great communication to every customer interaction.HOURSWeek Day Afternoons 12pm-8:30pm Saturdays 8:30am -2:00pm*must be willing to cover evening and weekend shifts as needed.
ABOUT WIN KIDS
Win Kids is more than a children’s sports center—it’s a place where kids build confidence, coordination, friendships, and lifelong skills. Our team culture is inspired by world-class hospitality (think Disney, Lifetime Fitness, and Great Wolf Lodge), and we pride ourselves on delivering excellence in everything we do.
Learn more about our programs at www.winkids.com
WHAT YOU’LL DO
As a Customer Service, Lead Conversion & Automation Specialist, you’ll play a dual role that is both customer-facing and tech-enabled. Your primary responsibility will be to connect with past and potential customers by phone using our Go High Level CRM pipeline, following up on leads, re-engaging inactive clients, and helping families get started in our programs.
In addition, you'll be a supportive and welcoming presence at the front desk—working closely with our customer service and enrollment team to ensure smooth daily operations and an outstanding experience for every family who walks through our doors.
Key Responsibilities:
Make outbound and follow-up phone calls using the Go High Level pipeline, focusing on reactivating past customers and guiding new leads through our program offeringsProvide exceptional service to parents and students—greet everyone with energy and professionalismGuide families through the enrollment process for classes, camps, and eventsManage incoming phone and web inquiries with friendly efficiencyMaintain accurate records of enrollments, trials, schedules, and paymentsTrack and meet sales/enrollment benchmarksAssist with birthday party and camp bookings, confirmations, and customer follow-upsKeep the lobby and welcome areas tidy and organizedSupport the front desk with daily opening/closing and cleaning proceduresCollaborate with the coaching and leadership team to ensure consistent, high-quality experiencesAttend team trainings and bring a “yes-minded” attitude to every shift
QUALIFICATIONS:Minimum 1–2 years of customer service or sales experienceEnergetic, warm, and able to communicate clearly with parents and childrenOrganized, self-motivated, and comfortable working in a fast-paced environmentStrong multitasking ability and comfort using scheduling systems or databasesA love for children’s wellness, education, or athletics is highly preferredMust be available for evening and/or weekend shifts
PERKS OF WORKING AT WIN KIDS:Positive, professional, and team-oriented cultureTraining and growth opportunitiesDiscounts on classes and events for family membersOpportunity to make a meaningful impact on children's lives
Compensation: $14.00 - $18.00 per hour

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