Customer Service Lead

Dunhill Professional Search of Wilmington, Inc.

Atlanta, GA

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JOB DETAILS

SALARY

$80,000–$150,000 Per Year

JOB TYPE

Full-time

SKILLS

Continuous Improvement, Customer Support/Service, ITIL (IT Infrastructure Library), Leadership, SDL (Specification and Description Language), Secret Clearance, Technical Support

LOCATION

Atlanta, GA

POSTED

4 days ago

Customer Service Lead SDL Leadership • Full-time • Secret Clearance Required Secret clearance 7+ years IT support 2+ years leadership ITIL practices Drive excellence at the front lines of IT support. As Customer Service Lead, you’ll own service desk operations end-to-end — from guiding a skilled team of support specialists to championing continuous improvement across the board. You’ll be the go-to escalation point when things get complex, and the strategic voice that keeps support aligned with organizational goals.

Customer Service Lead

Dunhill Professional Search of Wilmington, Inc.

Atlanta, GA

About the Company

Dunhill Professional Search of Wilmington, Inc.

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