Highlights
This Customer Service Representative role is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and can effectively manage high-volume communications across multiple channels. We are seeking two detail-oriented Customer Service Representatives to support a busy customer service department during a short-term project.
Numbers & Facts
| Location | Ingleside, IL |
| Industry | Financial Services |
| Company Size | 500 to 999 employees |
| Year Founded | 1994 |
| Website | http://www.cfstaffing.com/ |
Description
Customer Service Representative
About the Customer Service Representative Opportunity
We are seeking two detail-oriented Customer Service Representatives to support a busy customer service department during a short-term project. This Customer Service Representative role is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and can effectively manage high-volume communications across multiple channels.
Why This Customer Service Representative Opportunity Stands Out
- Fast-paced, high-volume environment
- Exposure to customer service operations and business communications
- Opportunity to utilize Outlook, Teams, Excel, and Copilot daily
- Great fit for an adaptable and organized Customer Service Representative
Key Responsibilities for the Customer Service Representative
- Manage high-volume customer inquiries via email and internal communication platforms
- Monitor and maintain shared inboxes
- Respond to customer requests professionally and accurately
- Prioritize and manage multiple tasks simultaneously
- Maintain detailed customer records and communication history
Qualifications for the Customer Service Representative
Required:
- 1-3 years of customer service or contact center experience
- Shared inbox management experience
- Strong written communication skills
- Proficiency with Microsoft Outlook, Teams, Excel, and Copilot
- Ability to manage multiple priorities in a fast-paced environment
Preferred:
- B2B customer service experience
- Experience with Radius EFI
- Experience supporting high-volume customer service operations
What We're Looking For
- Organized and detail-oriented professional
- Strong communicator with excellent customer service skills
- Team player who can adapt quickly
- Self-starter who can work independently
- Professional and dependable Customer Service Representative
About Company
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.
CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.
Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.
