Inbound Customer Service Representative (Contract)
Onsite Fort Myers, FL These are NOT REMOTE positions; must be willing to commute to the call center building in Fort Myers, FL. The ideal candidate will have some customer service experience, such as in a retail, restaurant, call centerenvironment, etc. Schedule: Full-time, Monday-Friday, 1st Shift Pay: $18.73 per hour If you thrive in a fast-paced environment and have a passion for providing excellent customer service, we want to hear from you! We're seeking detail-oriented and organized representatives to join our team for a large healthcare provider in Lee County. The ideal candidate can multitask effectively, communicate with empathy, and actively listen to support customers.
Training Details:
- Training provided; hours are 8:00 a.m. - 4:30 p.m.
- 4-weeks of full-time, day shift training (paid at your full pay rate) before being placed on the call center floor to work independently
Job Description:
- Answer inbound calls
- Look up information and assist customers / patients with various inquiries while providing excellent customer service
- This will be in a large team environment, and you will have your own office workspace in an office setting for a large healthcare provider
- This is a temporary, contract position, handling inbound patient calls (no sales)
Job Requirements for Customer Service Rep:
- Able to type 35+ words per minute (email me directly for a one-minute typing test: Molli.Eagan@partnerspersonnel.com )
- Able to multitask by answering inbound calls, looking up information, and assisting customers with inquiries
- Some experience in customer service, such as retail, restaurant, call center, etc., preferred
Apply Today!