Role: customer service/Family Safety Receptionist
Location: Inverness, FL 34452 (Onsite)
Duration: 12 Months
Vertical: Government / Public Sector
Rate: $15.00/hr on W2, No Benefits
Role Overview:
Provide administrative and customer service support , assisting Child Protection and Children's Legal Services with customer inquiries, complaints, calls, and in-person visitors.
Responsibilities:
Answer incoming calls and assist visitors, clients, and families.
Route inquiries to the appropriate person, office, or resource.
Handle customer complaints and follow up as needed.
Manage incoming/outgoing mail and operate the postage machine.
Prepare closure letters, file cases, and manage forms using the shared drive.
Maintain the playroom when used.
Assist with employee interviews and accept supply deliveries.
Deliver faxes, replenish copier paper, and empty recycling boxes as scheduled.