Details:
Stefanini Group is hiring!
Stefanini is looking for a Customer Service Estimator in Springdale, AR 72764
For quick Apply, please reach out to Ashish Gupta, call 248 582 6546/ email: ashish.gupta@stefanini.com
Job Title: Customer Service Estimator
Location: 600 Kawneer Dr, Springdale, AR 72764
Schedule: Monday - Friday
Hours Per Week: 40.00
Hours Per Day: 8.00
Days Per Week: 5.00
Job Summary
- Client is currently in search of an Estimator I to join our Kawneer team based in Springdale, AR. This is a temporary position requiring a 12-month commitment, with the potential for hire upon successful completion.
- At Client, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.
- Job Summary:
- As an Estimator I at Kawneer, you will be an integral part of our team, responsible for accurately reviewing and entering customer requests for pricing into our system. Your role will be central to maintaining effective communication with customers, overseeing order pursuit activities, and engaging in project negotiations. Your keen attention to detail and strong analytical skills will ensure that quotes are returned to customers accurately and on time, helping the Order Pursuit Team meet revenue targets.
In this role, you will:
- Prepare material proposals and material take-offs for Kawneer products from customer supplied lists, customer elevations and architectural plans/specifications.
- Work safely in a manner that protects and promotes the health and well-being of the individual, the environment, and the organization.
- Interact and work with customers and sales representatives on quote follow-up, order changes, product related issues and customer claims.
- Provide required levels of service to customers where Kawneer is the preferred supplier.
- Coordinate and collaborate with employees and other internal resources on complex projects.
- Develop knowledge of and regularly use Kawneer product portfolio and price book.
- Be a point-of-contact on phone inquiries with expectation of 100% "live call" response and customer assistance.
- Work with customers and sales to formulate successful order pursuit strategies.